Privacy Policy
Last updated: November 10, 2025
At The Sterling Family – Hattiesburg, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.
We handle your data responsibly, securely, and transparently.
1. Information We Collect
When you browse our website or make a purchase, we may collect:
-
Full name
-
Email address
-
Phone number
-
Billing and shipping address
-
Payment details (processed securely by third-party providers — we do not store full card numbers)
-
Order history and customer service communications
-
Website activity and browsing behavior (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Provide customer support
-
Send order confirmations and shipping updates
-
Share promotions or product updates (if you opt in)
-
Improve website performance and user experience
-
Detect and prevent fraud or unauthorized activity
3. Sharing Your Information
We do not sell or rent your personal information.
We may share information only with trusted service providers when necessary to:
-
Process payments (secure payment gateways)
-
Ship orders (delivery carriers)
-
Analyze website performance (analytics tools)
-
Comply with legal obligations
All partners are required to protect your information and use it only for the services they provide to us.
4. Your Privacy Rights
Depending on your location, you may have the right to:
-
Access the personal data we hold about you
-
Request corrections to inaccurate information
-
Request deletion of your data (subject to legal requirements)
-
Opt out of marketing communications
To exercise your rights, contact us at:
📧 thesterlingfamilyhattiesburg@gmail.com
We aim to respond within 30 days.
5. Data Security
We take reasonable security measures to protect your information, including:
-
SSL encryption during checkout
-
Secure data storage systems
-
Restricted internal access to personal information
While we take precautions, no system is 100% secure. We encourage you to protect your login details and personal information.
6. Cookies & Tracking Technologies
Our website uses cookies to:
-
Remember your shopping cart and preferences
-
Analyze website traffic
-
Improve performance and functionality
-
Display relevant marketing (where consent is provided)
You may disable cookies through your browser settings, though some features may not function properly.
7. Marketing Communications
If you opt in, we may send emails regarding:
-
Promotions
-
Product launches
-
Updates and special offers
You can unsubscribe at any time using the link in our emails or by contacting us directly.
We do not share your email with third parties for their marketing.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with a revised “Last updated” date.
9. Contact Us
For questions regarding this Privacy Policy: